Whether fast food and beverage, fast casual, dine-in, or take-out – both customers and merchants benefit from faster transactions and faster service. Industry research consistently supports that customers are demanding real value for their loyalty to a retail brand merchant. Wiwait’s solution improves internal operating efficiencies, drives significant cost savings, increases customer preference and loyalty, and has a direct positive impact on your bottom-line.
WiWait Proximity Order Processing is a proprietary wireless technology solution designed to maximize operational efficiencies and provide your customers with the ultimate in convenience. Compared to traditional fast pay only services which reduce only a fraction of service point contact time, our system virtually eliminates the necessity of customer transaction contact. WiWait is fun, quick, secure, and reliable.
Every retailer has different priorities when it comes to a loyalty program. Wiwait is designed to accommodate your unique requirements.
Program Benefits
- Increased visits, sales, and average spend
- Improves customer’s overall experience
- Provides direct marketing opportunities
- Faster transaction times than fast pay only options
- Reduces drive-thru and inside service bottlenecks
- Ease of use and convenience results in increased customer preference
- Reduces staffing requirements
- Eliminates cash handling
Retailer Benefits
- Brand image reinforcement
- Strong link to loyalty customers
- Ability to capture customer specific information and track purchase history
- Automated tracking and reporting of program activity
- Improved order accuracy
- Enhanced overall operational efficiency
Customer Benefits
- Added convenience of purchasing through a number of access points
- (WiWait Keyfob, Wiwait.com, Wiwait Telephone Customer Service,
- Wiwait Cell Phone Interface)
- Faster service - No waiting in line.
- Customizable retail purchase experience